Question 1

Where does GSA Plumbing Services work?

Accepted Answer

We work across Geelong, the Bellarine Peninsula, the Surf Coast and Melbourne, including the western, northern, eastern and bayside suburbs. Ring 0401 041 103 and we will confirm we can reach your address.

Question 2

What are your opening hours?

Accepted Answer

We are open 24 hours a day, 7 days a week, including weekends and public holidays.

Question 3

Do you do emergency plumbing?

Accepted Answer

Yes. Emergency plumbing is a core part of what we do. Call 0401 041 103 at any hour for burst pipes, overflowing toilets, serious leaks, blocked sewers, hot water failures and gas smells.

Question 4

How much experience do you have?

Accepted Answer

GSA Plumbing Services brings more than 10 years of plumbing experience to residential and commercial work.

Question 5

How do I book a plumber?

Accepted Answer

Call 0401 041 103 or send an enquiry through the contact page. Tell us what the problem is, where you are and how urgent it is.

Question 6

Do I get a compliance certificate?

Accepted Answer

Victorian rules require a plumbing compliance certificate for work valued at $750 or more, work on below-ground sanitary drains, installation or replacement of gas appliances and work on consumer gas piping. Ask us when you book and we will tell you what applies to your job. Source: Victorian Building Authority.

Question 7

What counts as a plumbing emergency?

Accepted Answer

Burst pipes, flooding, overflowing toilets, blocked sewers, no water at all, hot water systems that are leaking badly, and gas smells. If you are unsure, the simple test is whether waiting until morning would cause damage or risk. Water running out of control, sewage coming back up inside, a toilet that cannot be stopped from overflowing, a leaking hot water tank near electrics, and any gas smell are all reasons to call straight away. A slow drip, a tap that will not fully close or a drain that is slow but still draining can usually wait for a booked visit. When you ring, tell us what you can see and what you have already turned off, and we will tell you whether it needs someone now.

Question 8

What should I do while I wait for the plumber?

Accepted Answer

Turn off the water at the main tap, switch off the hot water system if the leak is on the hot side, and move valuables out of the way. If you smell gas, do not use switches, open doors and windows, keep people away and call the gas emergency number on your gas bill. Call 000 if there is a fire or emergency. Take a few photos of the problem before you start, since they help with insurance and help the plumber plan. Move rugs, electronics and anything cardboard away from the water. Mop up standing water so it does not soak into skirting boards and floors. Keep children and pets away from the area, and keep the access to the main tap, the hot water unit and the problem area clear so work can start as soon as we arrive. Do not try to dismantle pipes or fittings, because a small leak can become a large one.

Question 9

Why is my drain blocked?

Accepted Answer

Grease, hair, wipes, tree roots, collapsed pipes and objects dropped into drains are the usual causes. Most blockages build up gradually. In a kitchen it is usually grease and food scraps that cool and set inside the pipe. In a bathroom it is hair mixed with soap. In a toilet, wipes labelled flushable, paper towel and cotton buds are common causes. Outside, tree roots can enter joints in old pipes, and soil movement can crack or shift a pipe so that debris catches. A blockage that affects one fixture is usually close to it. When several fixtures are slow at once, the blockage is usually in the main drain, and a camera inspection will show where and why.

Question 10

Why do I have no hot water?

Accepted Answer

Common causes are a pilot light that has gone out, a failed thermostat or element, a tripped power switch or a gas supply problem.

Question 11

How do I know if I have a hidden leak?

Accepted Answer

A water bill that rises without a reason, a meter that keeps moving when everything is off, damp patches, mould and the sound of running water all point to one. Hidden leaks give clues. Look for an unexplained rise in your water bill, a water meter that moves when everything is off, damp or musty smells, warm patches on a floor, paint that bubbles or peels, stains on ceilings or walls, mould, and the sound of water running when no one is using it. In a concrete slab home, a hot spot on the floor can mean a hot water pipe leak. Check the meter first, because it separates a real leak from other causes. Then a leak detection visit uses listening equipment and thermal imaging to find the position with less damage than opening up walls.

Plumbing problem?Call GSA, any hour.

Tell us about the problem

Every plumbing job,one phone number.

Emergency Plumbing

Blocked Drains

Blocked Toilets

Tree Root Removal from Drains

Drain Jet Blasting

CCTV Drain Inspection

Sewer Repairs and Renewal

Burst Pipe Repairs

Leak Detection

Hot Water Systems

Gas Hot Water Systems

Electric Hot Water Systems

Heat Pump Hot Water

Solar Hot Water

Gas Fitting

Gas Heater Service and Repairs

Leaking Taps

Tap and Mixer Installation

Toilet Repairs and Installation

Shower Repairs

Sink and Basin Plumbing

Low Water Pressure

Stormwater Drains

Gutters and Downpipes

Roof Plumbing

Roof Leak Repairs After Storms

Bathroom Renovation Plumbing

Kitchen and Laundry Plumbing

Renovation Plumbing

New Home Plumbing

Rainwater Tanks and Pumps

Water Filter Installation

Dishwasher and Washing Machine Installation

Maintenance Plumbing

Rental Property Plumbing

Commercial Plumbing

Always on call.Every trade job covered.

Open 24/7

10+ Years of Experience

Every Kind of Plumbing

A clear process,from the first call.

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Make it safe

Attend and fix

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Geelong, the Bellarine,the Surf Coast and Melbourne.

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Plumbing questions,straight answers.